The Grand Rapids Press Contact Information

  • (616) 222-5411

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Headquarters Address:

The Grand Rapids Press
169 Monroe Ave. NW, Suite 100
Grand Rapids, Michigan 49503
United States

Other Info:

For general support with classified and advertising listings, contact advertise@mlive.com.
Contact events@mlive.com for support with event calendar submissions
Questions about commenting on MLive.com? Email commentissues@mlive.com
For support with business listings, contact blsupport@mlive.com

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Summary of The Grand Rapids Press Customer Service Calls

481 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
02:33 AVG CALL DURATION
22% ISSUES RESOLVED

Customers Contact The Grand Rapids Press to Ask about:

Shipping and Delivery:

  • “No delivery after address change”
  • “Did not receive sunday paper”
  • “Did not receive my Sunday paper this week or last week Sunday”

Activation/ Cancellation:

  • “Cancelation”
  • “Vacation Cancellation”
  • “To cancel subscription”

Payments and Charges:

  • “Payment restart”
  • “No bill”
  • “Paying bill not recieving the paper”

Request for Information:

  • “Need to talk to someone about advertise”
  • “Questions about company”
  • “Request for the press box but never got it”

Cards:

  • “Update credit card”

Return/ Replace:

  • “Need to change address”

Staff:

  • “Resume service”

Other:

  • “No paper yesterday”
  • “Vacation stop Oct 28 through Nov 10 2018”
  • “No sports - movie page”

The Grand Rapids Press Rating Stats

2.2 out of 5 stars
based on 35 reviews
See all 97 reviews reviews

Rating stats

  1. 14 reviews
  2. 6 reviews
  3. 8 reviews
  4. 6 reviews
  5. 1 review

Rating trend

About The Grand Rapids Press

Top 5 The Grand Rapids Press Services

Delivery Service, Customer Care

Top 5 The Grand Rapids Press Products

Subscription, Newspaper

Top 5 Likes about The Grand Rapids Press

Newspaper itself, Quality of the press, Liked all of the paper, Being informed

Top 5 Dislikes about The Grand Rapids Press

Delivery service, Customer service, Poor reporting style, Cannot cancel the subscription, Cancellation process

The Grand Rapids Press reviews and complaints

The Grand Rapids Press is ranked 59 out of 523 in Periodicals & Publishing category

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The Grand Rapids Press Stats

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Number of Comments

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Number of Calls

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