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Summary of The Grand Rapids Press Customer Service Calls

261 TOTAL CALLS
90% SUCCESSFUL CONNECTIONS
02:42 AVG CALL DURATION
9% ISSUES RESOLVED

Customers Contact The Grand Rapids Press to Ask about:

Cancellation:

  • “To cancel my subscription.”
  • “To cancel subscription”
  • “To cancel my subscription. Second attempt”

Shipping and Delivery:

  • “Delivery issue”
  • “Paper not getting delivered”
  • “No paper delivered today”

Payments and Charges:

  • “Payment”
  • “Paying bill not recieving the paper”
  • “Billing”

Staff:

  • “Resume service”

Other:

  • “Paper not making it to the porch being left out in yard or on sidewalk in the whole neighborhood”
  • “Realestate”
  • “My paper is soak and wet rain. I need for you to bring me another now.”

About The Grand Rapids Press

Top 5 The Grand Rapids Press Services

Delivery Service, Customer Care

Top 5 The Grand Rapids Press Products

Subscription

Top 5 Dislikes about The Grand Rapids Press

Poor reporting style, Delivery service, Customer service, Cannot cancel the subscription, Cancellation process

The Grand Rapids Press reviews and complaints

The Grand Rapids Press is ranked 64 out of 459 in Periodicals & Publishing category

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The Grand Rapids Press Stats

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Number of Calls

No calls for this period.

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