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For the past 4 weeks, the Sunday GR Press delivered to my home has not included the weekly advertisement supplement for Rite-Aid Pharmacy. I called after 2 or 3 weeks and the person on the phone did not know of a paper-wide problem but would make a note for the...
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WittyZebu897
WittyZebu897

No I do not.

Walker, Michigan
#1382074
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The Grand Rapids Press - Cancellation

There is never anyone to answer the phone.
#1376386
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The Grand Rapids Press - Wet paper two weeks in row. Carrier does not tie plastic bag

Wet paper two weeks in row Called customer service before were told a paper would be delivered did not happen. Called again said there would be credit no credit will not pay bill till all issues resolved
1.6
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Style and Design
Value for money
Website
#1375347
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The Grand Rapids Press - My paper did not come today

Did not receive paper today
#1365753
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ON TUESDAY, SEPT 11, 2018 I MET A GENTLEMAN SELLING SUBSCRIPTIONS FOR THE GRAND RAPIDS PRESS. FIRST, HE LED ME TO BELIEVE THAT THE COST WOULD BE LESS THAN I WAS CHARGED ON MY ACCOUNT; SECOND, HE STATED I WOULD RECEIVE AN EMAIL TO CONFIRM MY ORDER, WHICH I STILL HAVE...
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Walker, Michigan
#1360966
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We got a call offering a year of the Sunday Grand Rapids Press for $30. It sounded like a good deal so we enrolled. Probably 6 times total we have not gotten our paper delivered Sunday morning. One time after I called, they said "Oh sorry. We will deliver it tomorrow."...
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Anonymous
Jason Loepp

Same issue. 3 weeks ago I didn’t receive a copy. Last week I did. This week, no paper. Customer Service didn’t bother to pick up or call back.

2.0
I liked
  • Newspaper itself
I didn't like
  • Delivery service
#1357174
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I cancelled our subscription when they raised the amount for the third time. I called and Cancelled on Aug. 10 and was told they would not auto withdraw the amount on Aug. 16. She told me she would cancel the auto withdrawal which she did how ever on Aug 20 they...
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1.0
#1355565
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I called in the summer to stop my gift subscription to a nursing home. I kept my personal subscription. You said the gift subscription was stopped, but I've just discovered that you've been pulling the monthly payment from my bank account. The credit card you were...
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3.5
Walker, Michigan
I liked
  • Newspaper itself
I didn't like
  • Customer service
#1353893
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The Grand Rapids Press - Paper not getting delivered

Call not answered nor text received
#1351423
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Contact The Grand Rapids Press

Mailing Address:
The Grand Rapids Press
169 Monroe Ave. NW, Suite 100
Grand Rapids, Michigan 49503
United States
Phone:
(616) 222-5411
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The Grand Rapids Press - Did not receive my Sunday paper

Yes and her voice mail sent me to at&t not professional!
#1351027
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