Product: The Grand Rapids Press Customer Care Clear all filters (0 of 4 reviews match)
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The Grand Rapids Press - The worse customer service ever!

Was on hold for over 3 hours which included being on hold, being hung up on or just plain being disconnected. Tried cell phone and landline. Perhaps this is a sign to not renew. You ought to be ashamed.
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The Grand Rapids Press Customer Care
#1426037
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Resolved

Resolved: The Grand Rapids Press - Sucks

I had a legitimate complaint of rehab negligence and was blown off.
1.0
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The Grand Rapids Press Customer Care
#1340903
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No paper. Called customer service put on hold for over 10 minuets. Called several more times with problem with automated phone Finally getting through advised customer service was closed and advised to call back tomorrow Terrible customer service and automated service
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Anonymous
The Grand Rapids Press

Hello, it seems there has been some miscommunication between you and our customer service department. In order to ensure that we can further assist you, please give us a call ...

1.4
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The Grand Rapids Press Customer Care
#1237015
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His supervisor arrived while we were talking a man/woman with a foul mouth. It got ugly both of them saying they could park anywhere even though it was evident I was working on gutter/drain/curb. They are obnoxious and rude hired by the GRAND RAPIDS press. Yes they...
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The Grand Rapids Press Customer Care
#1118264
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